Individual bookings made directly with the hotel 

For flexible accommodation bookings, no cancellation fee applies prior to 18:00(local time) on the day of arrival. Beyond that time, the first night will be charged.  For all prepaid accommodation rates, we offer a credit for Sofitel Wellington accommodation for up to three months.

Third party prepaid bookings. For bookings made through another website such as Expedia.com or booking.com please contact them directly to cancel your booking.